About the workshop

The Madcap Flare Basic Workshop provides the attendee with an overview of Flare, a walkthrough of Flare features, and lots of hands-on exercises. The workshop is typically part of a W2U Madcap Project.

W2U works together with the customer to identify the specific training needs for the content development team. The technical communicators work on their own material at the onsite workshop which is typically scheduled for 3-5 days.

Target audience

This workshop is intended for technical communicators with no or limited experience with Flare. It is assumed that the attendee is familiar with technical communication concepts and terminology. Existing Flare customers can contact W2U for putting together customized agendas.


The agenda includes the following topics. For a PDF version, click the icon upper right on this page.

Topic Learning points
Course Overview
  • Welcome
  • Audience
  • Course Overview
  • Preparing Your Computer for the Course
Flare Overview
  • What Is Flare?
  • Getting Around in Flare
  • User Interface Ribbon or Toolbars
  • Practice
  • What Is a Project?
  • About the Practice Project
  • Opening a Project
  • About Topics
  • About Folders
  • About Templates
  • About the XML Editor
  • Creating a Topic
  • Editing a Topic
  • Using the Block and Span Bars
  • Renaming a Topic
  • Creating a Bulleted List
  • Creating a Numbered List
  • Closing All Windows
  • Previewing a Topic
  • Deleting a Topic
  • Finding and Replacing Text
  • Spell Checking a Topic
  • Spell Checking Your Project
HTML, Word, and FrameMaker Files
  • About Importing Files
  • Importing an HTML File
  • Importing a Word Document
  • Importing a FrameMaker Document
  • Practice
Images and Movies
  • About Images and Movies
  • Inserting an Image into a Topic
  • Inserting a Video or Sound into a Topic
  • Practice
Table of Contents
  • About the TOC
  • Multiple TOCs
  • TOC Editor
  • Creating a TOC Book
  • Creating a TOC Page
  • Using Drag-and-Drop to Add Books and Pages to a  TOC
  • Re-arranging Items in the TOC Editor
  • Deleting Topics that Are Not in the TOC
  • Practice
Index and Full-text Search
  • About the Index
  • About the Full-Text Search
  • Inserting Index Entries
  • Adding an Index Term Using the “Quick Term” Method
  • Adding Index Terms Using the Index Entry Window
  • Automatically Adding Index Terms
  • Deleting an Index Entry
  • Finding Topics that Are Not in the Index
  • Creating a Search Synonym File
  • Adding a Directional Synonym
  • Adding a Group Synonym
  • Removing a Topic from the Full-Text Search
  • Practice
  • About the Glossary
  • Glossary Editor
  • Adding Glossary Terms to the Glossary
  • Reviewing the Glossary and Glossary Links
  • Practice
  • About Links
  • Linking to a Topic
  • Linking to a Document
  • Linking to a Website
  • Linking to a Bookmark
  • Linking with Popups
  • Linking with Cross References
  • Viewing Links
  • Finding and Fixing Broken Links
  • Practice
Drop-down, Expanding, and Toggler Links
  • Inserting a Drop-down Link
  • Inserting an Expanding Text Link
  • Inserting a Toggler Link
  • Practice
  • About Styles
  • Inline Styles and Stylesheets
  • Creating a Stylesheet
  • Modifying a Style
  • Applying a Stylesheet to a Topic
  • Applying a Stylesheet to All Topics
  • Creating a New Style
  • Applying a Style
  • Using Medium Types
  • Learning More
  • Practice
  • About Tables
  • Create a Table
  • Working with Tables in the XML Editor
  • About Table Stylesheets
  • Creating Table Stylesheets
  • Modifying Table Stylesheets
  • Applying a Table Stylesheet to a Table
  • Assigning a Table Stylesheet to All Tables
  • Practice
Master Pages and Page Layout
  • About Master Pages
  • Adding a Master Page
  • Adding a Footer to a Master Page
  • Applying a Master Page to a Target
  • About Page Layouts
  • Adding a Page Layout
  • Adding a Footer for a Page Layout
  • Setting the Page Size and Margins
  • Viewing Topics in a Page Layout Mode
  • Applying a Page Layout to a Target
  • Practice
  • About Skins
  • Creating a Skin
  • Editing a Skin
  • Applying a Skin to a Target
  • Practice
Condition Tags
  • About Condition Tags
  • Creating a Tag
  • Applying a Tag to a File or Folder
  • Applying a Tag to a TOC Book or Page
  • Applying a Tag to Content
  • Viewing a Topic Using Tags
  • Previewing a Topic Using Tags
  • Practice
Variables and Snippets
  • About Variables and Snippets
  • Creating a Variable
  • Modifying a Variable
  • Inserting a User-Defined Variable
  • Hiding Variable Names and Highlighting Definitions
  • Creating a Snippet from Existing Content
  • Creating a New Snippet
  • Inserting a Snippet into a Topic
  • Editing a Snippet
  • Practice
Linking Projects and External Resources
  • About Project Linking
  • Importing Files from Another Flare Project
  • About External Resource Linking
  • Importing an External Resource
Targets and Output Types
  • About Targets and Output Types
  • Selecting an Output Type
  • Scenarios for Output Types
  • Determining How Many Targets You Need
  • Scenarios for Targets
  • Creating and Configuring Targets
  • Generating Targets
  • Distributing Targets
HTML5, WebHelp, WebHelp Plus, WebHelp AIR and WebHelp Mobile
  • About HTML5, WebHelp, WebHelp Plus, WebHelp AIR, and WebHelp Mobile
  • Browser Compatibility
  • Creating an HTML5 or WebHelp Target
  • Configuring an HTML5 or WebHelp Target
  • Building HTML5 or WebHelp
  • Creating a Publishing Destination for HTML5 or WebHelp
  • Distributing HTML5 or WebHelp
Eclipse Help
  • About Eclipse Help
  • Creating an Eclipse Help Target
  • Configuring an Eclipse Help Target
  • Building Eclipse Help
  • About HTML Help
  • Creating an HTML Help Target
  • Configuring an HTML Help Target
  • Building HTML Help
  • Creating a Publishing Destination for HTML Help
  • Distributing HTML Help
DotNet Help
  • About DotNet Help
  • Creating a DotNet Help Target
  • Configuring a DotNet Help Target
  • Building DotNet Help
  • Creating a Publishing Destination for DotNet Help
  • Distributing DotNet Help
  • About EPUB, PDF, XPS, and XHTML Documents
  • Converting Online Feature to Print
  • Creating an EPUB, PDF, XPS, or XHTML Target
  • Configuring an EPUB, PDF, XPS, or XHTML Target
  • Building an EPUB, PDF, XPS, or XHTML Target
Microsoft Word
  • About Creating a Word Document
  • Converting Online Features to Print
  • Creating a Word Target
  • Configuring a Word Target
  • Building a Word Target
Adobe FrameMaker
  • About Creating a FrameMaker Document
  • Converting Online Features to Print
  • Creating a FrameMaker Target
  • Configuring a FrameMaker Target
  • Building a FrameMaker Target
Course Summary
  • Starting a New Project
  • Adding Content
  • Helping Users Find the Answers
  • Creating Links
  • Designing Online and Print Targets
  • Single Sourcing
  • Making Content Available to Users
  • Appendix A Source Control
  • Appendix B SharePoint Integration
  • Appendix C Context- sensitive Help
  • Appendix D DITA
  • Appendix E Track Changes, Topic Reviews, and Contributions
  • Appendix F MadCap Pulse
  • Appendix G File Tags and Project Reports
  • Appendix H Help Controls
  • Appendix I Importing RoboHelp Projects
  • Appendix J Browse Sequences

Buy Ticket

Contact us for more information and buy your tickets here.

Per Frederiksen

Per Frederiksen

Owner and founder of Write2Users

20 years experience in technical communication
Certified Madcap trainer and consultant
Localization Manager since 1997
Software trainer since 1997
Highly Commended Award in eHelp Online Help competition

  • Madcap Flare training in Oslo, March 2016

  • Global Project Linking - illustrated

  • Page Layouts - illustrated

  • CSS - illustrated

  • Madcap Flare training in Modena, Italy - 2014

  • Madcap Flare training in Helsingborg, Sweden - 2014