Technical Communication - Fundamentals logo

About the workshop

The Technical Communication – Fundamentals workshop was launched in 2011. The philosophy was to create a workshop for new or relatively inexperienced technical writers to establish a solid and professional foundation for a career in this area.

The workshop has been designed and developed by Mette Nyberg, Technical Writer at e-boks A/S and Per Frederiksen, owner and founder of Write2Users. The design process started back in 2008-2010, when Mette and Per both worked at 7-Technologies, and tutored new technical writers in the company.

Over the years, W2U has hosted the workshop many times in Denmark and Sweden, both as public workshops and onsite workshops. The training material never rests – it is continuously improved and updated. To cater for recent trends in technical communication, we have added a section about Agile development methodology.

Target audience

The target audience for this workshop is technical writers with 0-5 years of experience. However, many of the writers who attend the workshop have more than 10 years of experience and still feel inspired and updated.

If you write manuals/online help and want to learn best practices, you are the perfect audience for this workshop. As instructors we have over 50 years of experience with technical writing, so you can learn from the mistakes we have made over the years.

You will learn about concepts and methods such as Topic Based Authoring and Single Sourcing. Topic Based Authoring chunks your documentation into smaller pieces of content and Single Sourcing means reusing texts and images throughout your documentation set. This allows you to create content once and reuse it as many times as required.

  • Next Workshop

    April 5-6 2017 in Copenhagen

  • Workshop Brochure

    The interactive promotion brochure with full details of the workshop.

  • Core Concepts

    This presentation explains our two core concepts – The Cycle and The Cylinder.

Register online and receive an electronic invoice.

Presentation of speakers

Per Frederiksen

Per Frederiksen

Owner and founder of Write2Users

25 years experience in technical communication
Certified Madcap trainer and consultant
Localization Manager since 1997
Software trainer since 1997
Highly Commended Award in eHelp Online Help competition

Mette Nyberg

Mette Nyberg

Technical Writer at e-boks A/S, Denmark

25 years under her belt within technical communication
3 times STC award winner (online Help, Tutorial, a book)
International STC judge
Localization responsible since 1997
Managed doc teams at Microsoft


Thank you for an inspiring workshop. After only two days of training, I have made large changes and improvements to my processes and language usage in my technical documentation, and I am able to structure my tasks much better using e.g. the whiteboarding method.

Maiken BlokSole Writer at TimeLog A/S

“This was really the one of the best workshops I ever attended. All aspects of the tech writer´s work were clearly described and explained – even a planning and final quality assurance process.”

Ladislav MizikTechnical Communicator at Glunz & Jensen sro, Slovenia

“The workshop was a wonderful experience. The information is very well structured, the exercises are practical and eye-opening. I came back home with an entire luggage of knowledge and new ideas. Thank you for everything!”

Zita KocsTechnical Writer at S.C. evoline S.R.L, Romania