Write2Users (W2U) is a company specialized in technical communication and localization management.
W2U offers software, training and consultancy services to technical communicators and localization professionals.
Maiken is responsible for customer support and language localisation at the time tracking software company TimeLog A/S located in Copenhagen. She is the company’s language ninja and the driver behind all translation work.
Her career started in the pharmaceutical research industry about 10 years ago, but she changed focus during her English and Organisational Communcation studies at Copenhagen Business School. She became a technical communicator by coincidence, when her passion for languages, (cultural) communication and writing could be combined with the customer experience focus at TimeLog.
With one foot in the support and one in the technical writing world, she turns her knowledge from the daily customer communication into useful help both directly in the product and in the help center.